Canceling
You may cancel from the secure Stripe customer portal. Unless the checkout or applicable law states otherwise, cancellation stops the next renewal and paid access continues through the current billing period.
Refund requests
If a duplicate charge, technical failure, unauthorized payment, or material service problem occurs, submit a request through the site’s report form and select Billing or Refund. Include the account email, charge date, and a concise explanation—never include a full card number.
Requests are reviewed individually against account activity, Stripe records, these terms, and applicable consumer law. Approved refunds are returned to the original payment method; bank processing time is controlled by the payment network.
Trials and taxes
The complimentary trial does not create a refundable charge. Taxes are refunded only as required by law and according to the tax treatment of the underlying refunded transaction.