Information collected
We process your name, email, username, optional profile image and coaching bio, primary sport, time zone, communication preferences, sign-in identity, login timestamps, subscription state, organization membership, saved plays, formations, playbooks, scouting records, and call sheets. Profile images are stored in private object storage and served only to the authenticated account. If password access is enabled, we store only a salted password hash plus short-lived, hashed reset and session records; plaintext passwords and reset tokens are never stored. Community submissions keep the uploader identity private for safety enforcement even when the public post is anonymous; public contact details appear only when the uploader chooses contact mode. Stripe processes website payment details; Playbook by AYCD does not store full card numbers. The current Google Play release does not offer alternate checkout inside the Android app.
If you join the Game Film mailing list, we store the email address you submit and the signup source so we can send product-availability updates. Joining the mailing list is optional and does not create a coaching account.
Privacy-preserving product analytics records an allowlisted event name, page path, timestamp, and—when signed in—account email. We do not use third-party advertising SDKs or advertising trackers in the coaching workspace.
How information is used
Information is used to authenticate users, provide private coaching workspaces, enforce subscription and staff limits, process billing events, prevent abuse, recover data, improve reliability, and respond to support, refund, or legal requests. Community titles, descriptions, diagrams, and embedded metadata are automatically screened for unsafe language, sensitive data, and image references; held submissions may be reviewed by authorized administrators. When you block a Community uploader, we store the private relationship between your account and the uploader so all current and future approved submissions from that coach remain hidden from you. Neither account's email is exposed through the block control.
Sharing, retention, and security
Information is shared only with infrastructure and payment providers needed to operate the service, with approved members of your organization as you direct, or when required by law. Access decisions and ownership checks are enforced on the server.
Records are retained while an account is active and as needed for billing, fraud prevention, backups, disputes, and legal obligations. Administrators can delete accounts and organizations. Backup copies age out on the operator’s retention schedule and are protected from public access.
Your choices
You can report objectionable Community content and block its uploader inside the app. Blocking hides that coach's current and future Community uploads from your account without notifying the coach or revealing an anonymous identity. You can use the in-app and public Delete Account page to permanently remove your coaching account and associated coaching content. You can also request correction, deletion support, a refund review, or an investigation through the report form. Limited billing, fraud-prevention, security, legal, and protected backup records may be retained only when required and will age out under the operator’s retention schedule.
Game Film mailing-list messages will include a way to unsubscribe. You may also ask the site administrator to remove your waitlist email before the product launches.